Disconnecting a residential telephone line involves several potential actors depending on the specific circumstances. Typically, the telephone company or a contracted technician working on their behalf handles the disconnection at the utility pole. Homeowners might disconnect the wiring inside their homes, but working on the lines attached to the pole is generally restricted for safety reasons. An electrician might be involved if there’s a need to address indoor wiring connected to the now-obsolete phone line.
Safe removal of these lines prevents accidents and maintains the integrity of the telecommunications infrastructure. Historically, telephone lines were the primary mode of communication for households. While their relevance has diminished with the advent of cellular and internet technologies, many homes still have these lines either in use or left disconnected. Proper decommissioning ensures these legacy lines don’t pose safety hazards and keeps the utility poles uncluttered for active services like power and newer telecommunications cables.